Family Support Services

Family Support Services

The children's centres recognise that bringing up children can be both enjoyable and demanding. There are times when it can be tiring and stressful and family life can have a lot of ups and downs, feeling happy and in control and then sad and not in control. There may be times when you feel that you need a bit of extra support from a family worker.

The Beacon Heath, Heavitree & Polsloe and Whipton Children’s Centres offer a family support service through their family project workers team. The family workers offer a home visiting service to families who would like some extra support and information for families that have at least one child under the age of 5 years.
Areas where we can help:
Click on the boxes below to go to the relevant sections

Referal Form

You can self refer for this service by filling out our referral form, or you may be referred by your Health Visitor, midwife, or other professional.

Download our referral form using the link below

Please complete the form and sign it and then send it to:

The Family Support Worker Team
Whipton Chidlren's Centre
Hill Lane


Family support services

Parenting Support  - routines, behaviour problems

Solihull (understanding your childs behaviour)

Solihull is an evidenced based parenting group that supports parents to understand their child/ren's behaviour.  Parents who have attended our groups have reported that they have found the group very helpful in managing their children's behaviour.  We run at least one Solihull parenting group each term. 

Book in Advance - limited places

For parents/carers with under 5's

Would you like to know more about your child’s development?

Do you understand your child’s behaviour?

Would you like a chance to meet with other parents with children of a similar age?

Do you know why children have temper tantrums?

What We Do In The Sessions

We explore various topics:

- Communiction
- Having fun together
- Development needs
- Parenting styles
- Behaviour difficulties
- Sleep


Child development and Play

Have you ever wondered why your child plays with particular toys or household items repetitively?  Do you worry that your child is not doing the same things as other children their age?

The family worker team can help you to look at your child's development and play giving you advice on what you can do to promote your child's development.  All children learn through play and will reach each developmental stage at slightly different times to other children.  You can look at your own child's development through the Starting Points tool which is a general guide to a child's development.  This looks at your child's:

Personal, Social and Emotional Development

Communication and Language Development

Physical Development


Emotional Issues - stress, anxiety, just had a baby and feeling down

We all go through moments when we feel stressed, anxious, down or sad; just coping with everyday life and an under 5 can make you feel low and you may have felt like this for a while.  Our family support team could help you to access services or groups that may help you to alleviate some of the stresses of being a parent.  Sometimes just being with other parents can help you to understand that you are not alone and that others have similar feelings to you.  


However there are times when you may need to be referred for more specialist support. Postnatal depression (PND) is thought to affect 15% of mums.  Symptoms include feeling permanently tired and lethargic, angry for no particular reason, having obsessional thoughts, feeling guilty and worthless, feeling weepy and intensely anxious.  It can affect a whole family and can develop any time up to two years after the birth of your child.  Get help from your GP or speak to someone from the contact links below:
Depression and Anxiety service  01392 675630     This email address is being protected from spambots. You need JavaScript enabled to view it.
Perinatal Mental Health Service 01392 406532/01392 674964   
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Domestic Abuse

Domestic abuse takes many forms but the most common is when someone makes threats and abuses you emotionally and physically, takes and controls your money, and controls who you are friends with.  This is not normal.  You may not realise this is happening or you might be in denial. Sometimes you don’t want to admit to anyone what happens in your home but, there are people who can help you, you just have to pluck up courage to talk to them. If you do want to talk to someone, please contact our family support team alternatively you can can contact

Spliz support services on 01392 362215


Find out more about Splitz by downloading their General Leaflet

Devon Domestic abuse leaflet coming soon


Substance or alcohol misuse

Do you have questions or concerns about your or a family members drug or alcohol use? The most commonly used substances are alcohol, nicotine and cannabis, others include stimulants such as amphetamine, opiates such as heroin and depressants such as valium. You may also be aware of ketamine and legal highs which have become more common.


In some families the use of drugs or alcohol has a negative effect on the individual using them and their family. Increased use of drugs or alcohol can lead to physical and/or psychological dependence making it harder for the individual to stop using despite the effects. Often substance misuse can contribute to other difficulties such as financial problems or depression and anxiety. 

You may want to understand more about the effects of substances or the impact on health, parenting and future issues such as employment. If you would like to prevent or reduce any harm associated with drugs or alcohol and would like to understand more about your choices, our family support team can help. We can help you access the right support for you- contact us for more information.

You can also seek support yourself localy from:

RISE Recovery and Integration Service - A recovery orientated drug and alcohol service delivered across Devon county by a partnership of Addaction and EDP Drug & Alcohol Services.

Our Family Support team are trained to provide Baby massage on a one to one basis. If you find it difficult or imposible to get to the Children's Centre for the group Baby Massage then we can provide Baby Massage at home this will consist of 5 Baby Massage sessions covering all aspects of Baby Massage

coming soon - See our Baby Massage Leafet for more information 


Early Help - DAF

If you feel that you and your family would beniefit from additional support though Early Help,  our Family workers are trained in working within early help and the DAF system and can complete DAF assessments and can guide your family though the process. If you would like more details about the DAF process please contact us or follow the link below.


Young parents

We support parents of any age and may refer to a parent aged 21 and under as a young parent. We have a group called Daisy Chain specifically for young parents.